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Frequently asked questions

What is billing and invoicing software?

A billing and invoicing software is an online tool that helps a business create bills / credit notes and estimates for sold products or rendered services.
Using Autofacture online as a billing and invoicing software gives you the ability to send professional looking invoices to your customers.

What is the benefits of billing and invoicing software?

Billing and invoicing software gives many advantages for a business. Among others, the ability to save time and money. Rather than using spreadsheets, invoicing software will allow you to generate invoices with any needed information in no time at all. Customizing your invoices like adding your company's logo will make them look professional. Also, you will be able to track your payments which means no forgotten unpaid invoices anymore!

I already have an invoicing software, can I use Autofacture anyway?

Yes. All you need to do is to change the sales document numbers to match the numbers of your current documents (invoices, credit notes, quotes, inventory items...).

Is Autofacture a paid software?

The subscription is 100% free as well as the first 3 trial months. After the trial period the prices varies from 5E to 15E / month according to your needs.

I accidentally marked my invoice as paid. What can I do to to able to modify it again?

A paid invoice should never be modified if you already sent it to your customer. However, you can mark your invoice as un paid using the 'unpaid' button available at the button of your invoice.

How can I get the statistics of my company revenue?

You can do that on the 'Statement of Account' page.

Note that only the invoices marked as paid will show up there.

How to change my password?

This is easy. Just go to you profile page (click on your name or your company's name in the top right corner), then click the 'Change password' button and enter your password twice then submit. And you're done.

I created an invoice but it does not show up in the statistics. Why?

Only paid invoices are taken into account for yearly revenue statistics. You must mark your invoice as paid after you receive payment form your customers. Once your invoices are mark as paid, they will show up in the yearly revenue statistics on the 'Statement of Account' page.

Can I charge VAT (Value Added Tax) on invoices?

Yes you can. Autofacture provides you with the most commonly VAT amounts used in the world.

No answer to your question?

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